It can be due to an issue with the email server, the email app, unsupported file. Remove the battery with the device still ON. There are several reasons why you may not be able to open or view an email attachment on your mobile device. Among the common reasons as to why email attachments won't open on an iPhone include but not limited to the following: attached file is incompatible format or unsupported file. . If a file won.t open, a few things could be wrong . Now open Settings of your phone and tap on Connections. Try once to reboot the device. This ensures others can benefit from our conversation. Tap in the Search Box. Please follow the steps below for factory data reset. If this happens to you often, it means that the sender of the message didn't include the attachment in the message. Go back to OneDrive and open the file again. Comment. Open More Connection Settings Now tap on Download Booster. Some redirect their mobile websites to their app pages on Google Play or Apple Store. Open an email that has has a PDF attachment. Then enable the Download Booster and restart your device. The attachment will open automatically using the preview app, or another you may have on your Android device for that specific file type. My phone is a Samsung Galaxy Nexus/S II, with Android Version 4.2.2. If my response answered your question please click the Correct Answer button under my response. Mark Forums Read; Quick Links. 1 Tap Settings 2 Tap General Management 3 Tap Reset 4 Tap Factory data reset 5 Tap RESET 6 Tap DELETE ALL Is this content helpful? Samsung Galaxy Tab 10.1 will not open e-mail attachments, especially pictures. Use apps that can open certain extensions if you don't have any system app that opens it. I want to open it with the Excel app installed on the Samsung (Android) phone. Tap Install, then tap Accept. I can see the attachment icon while i am at thr main screen of outlook app where all the emails are indexed chronologically but when I click any email with attachments , while reading the mail I do not see any attachment and no option to download it. How can I open an attached Excel in Evernote App. Select a message with an attachment, then select the file shown in the message itself. 09-29-2016 02:43 PM. Make sure your mobile data is on, and tap on the button. 4. Also, refer to the following Adobe discussion discussing the similar scenario Why won't some pdf-files open on tablet/phone? These instructions work for the Samsung Galaxy S8 email stock app. Tap Settings > Connections > Mobile networks > Access Point Names. Reset your APN Settings to Default Having laptop off and opening attachment on phone, then opening outlook and can also see and open attachments. Touch Settings (you may need to swipe left or right to locate it first). First, you need to click App Icon Tap on Accounts tab Select the email you want to remove Click on MORE Tap on Remove Account and wait for the process to finish How to Re-Add your Email Account Go back to Settings Click on the Add account option Tap on Email Follow the prompts and register your old email again Next to the attachment is the Save icon. When I open the text, there is nothing there. If the sender did, you can try searching for the file's type on the Play Store or the Internet. Reset the Gmail. Open the Outlook App and tap Get Started. You will be limited on the kinds of attachments you can open on your device. Galaxy S Phones Select the "+" symbol for options while you are in a text message. Enter your TC password, then tap Sign in. Click on the Browse button next to the Save Attachments to This Folder Automatically When Theyre Downloaded box and . Follow these standard procedures: a. Why can't I see attachments in Gmail on iPhone? Make sure the option to allow downloads is on. Phone is on 24/7 so no point in turning that off. Enter your full TC e-mail address, for. Like 0. Tutor. If you can't open email attachments you should: Delete and re-download the attachment again from the email. Can't open/download attachments on my phone. So you just need to install an app that can open PDF files. Options. attached file is broken or corrupted. Touch the email account with which you are having problems. . Now try to re-establish a connection with the mobile network. It sucks. Stay on top of everything that's important with Gmail's new interface. Once you have opened the file, you can send it to another phone or computer. This is strange , Iv uninstalled , reinstalled , rebooted , Cleared Cache. Settings>Applications>From the All tab, locate then tap the appropriate app (messages)>Clear Cache. Why can't I open email attachments on my phone? This was a problem back in 12/09 and was one of the main reasons I took the phone back then. The download icon isn't working - Gmail Community. Why won't my phone open email attachments? Why cant I open an attachment in my email on my phone? [Android] When you touch on those, select Settings. When I receive any text, media or otherwise, I attempt to open it. Scroll down to Multimedia message (MMS) Settings section and turn off "Auto-retrieve" Next time you view the message, the message will display a download button. This helps in removing all the glitches and the bugs from the app. Note: This article refers to mobile devices only. The Excel app does not open when I click on the Excel attachment in Evernote Is there a solution? Choose File > Options > Advanced Settings and then select Open attachments saved to this folder automatically when theyre downloaded. Click COM Add-ins under Manage and then click GO. https://www.samsung.com/us/support/answer/ANS00077611/ Be sure to click " Accept as Solution" when you find an answer that works for you. Learn more about the new layout. If you have received emails from this account via an app downloaded from Google Play or Samsung Apps, go to Settings> Application manager and uninstall the app. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond. Currently I can only view the Excel in Evernote. And if you follow through and click on the "More Info" link next to that 5. Having both on next to each other and can see and open on both devices. I have gone to settings and then apps and default apps and it says that . . Clear Cache And Data OF The MMS Service If you fail to download the MMS message, then try to clear the cache and data of MMS service. Before moving to "tinkering" with your mobile, it is best to try opening the PDF file through an online PDF viewer or editor to verify if the file is really accessible. 06-08-2021 03:58 PM in. Remember Me? That's probably because you don't have any app on your phone that can handle/read PDF file. I have finally found a solution. Restart your device and try to open the attachments in the emails. Then, open it using the Files app and tap the three dots icon at the top-right corner. Make sure that the Adobe Reader mobile app is set as the default app for opening the PDF files on your phone, for steps, you can refer to How to make Acrobat Reade default Android app for pdfs? If you can.t open email attachments you should: Delete and re-download the attachment again from the email. Thanks! If you're using an Android device, you can download Google PDF Viewer or Adobe Reader. If you open the attached message in Outlook, you can see the original message and then click on the PDF to open that attachment. Touch that icon or touch Save All to download all attachments in the email. You can ask the sender to check that on their side and re-send it to you. 58 Messages. Another reason why you may find it difficult to open certain websites on your phone is a new practice by some businesses to make their websites inaccessible on mobile, so you have to download their apps. But yesterday, could see and open pdf on my phone. Period. From the Home screen touch Apps. With any other third-party email app, you could simply uninstall the app and then reinstall it and configure it with your email account . Could see the email on my laptop, but no sign of an attachment! If you received email through that account through an app you downloaded from Google Play or Samsung Apps proceed to Settings > Application manager and uninstall that app. If's as if you attached a document with a paper clip or a staple. Touch the Accounts tab (you can skip this step if your Android version is 4.2 or older). 04-30-2020 10:17 PM in. If available,. I need a knowledgeable instructor to learn to use my new android phone and tablet zip code 33469 . You should then see an option for MMS. Opening an Attachment. You can try a PDF editor of the many that populate the Net by attaching the document directly from the phone's memory. At the prompt, select Allow or Enable permissions. 1. Select OneDrive in the app list and choose Deny. Try forwarding any email with an attachment you can't open on your phone to yourself from your home computer. This only happens with some attachments, others open just fine. Ensure that the file is valid and not corrupted. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 1 Why Can't I Open Pdf Files on my Android Phone? To automatically open attachments in Outlook, you need to set up the following settings. View Site Leaders Sep 14, 2017 at 05:03 PM. It's really Outlook server etc. Home; Forums; FAQ; Calendar; Forum Actions. If you get an email with attachments that Hotmail does not support, you get this message: Hotmail has permanently blocked the following potentially unsafe attachment (s) Note the magical word permanently - you can't open that attachment in Hotmail. To re-add your email account: Go back to Settings; Tap on Add Account; Tap on Email; Follow the prompts and register your old account again. the file is too large and available storage is low. Using a web mail client, or Outlook, forward that message as an attachment. Type Outlook and tap Microsoft Outlook. It's not a samsung problem, or an email client problem. The ones I receive that were sent with media attached only appear on my phone with the text icon and the name of the sender. Galaxy S. I can't open links in apps I've tried opening them in my emails and tried opening them in my text messages whether it be for a link to YouTube or to an etransfer and they just won't open, they used to but not sure what happened. If you can download the attachment on your mobile device, go to Download manager on your device and try to open the file from there. Downloading games from other sources not Google is. You're trying to open an attachment from a message, but your device can't open it. To open an attachment in Outlook on your Android device, you can tap on the message that contains it. Find your device and then check the table to see if that's the case. The steps for your specific device may vary very slightly from those below. To do this, tap on the email message and find the file you want to open. I think there is a setting in my iPhone to be able to view the attachments, but I cant find it! 5. You will receive an email with the original email & PDF document as an attachment. If you're having difficulty opening a document in Word on your PC see Open a document after a file corruption error. 2. How to setup the Outlook app on your Android phone Tap the Play Store app, then. Reset the Gmail. My samsung galaxy tab 10.1 came with a charger that has a detachable plug that . Also, check if Adobe Acrobat Reader is set as the default application to open the PDF on your mobile device. Then turn back on your Wi-Fi again on your phone. You need to have file manager and "enable showing file extensions" Computer Basics 101 so you can ask and folks can understand and respond. 5. 1- Remove/delete that email 2- Add it again but this time go on "Manual Setup" and not "Next" 3- Choose " IMAP ACCOUNT" , put your. If you use Microsoft Outlook and you can't open a file attachment, you may need to disable add-ins. On your Android device go to Settings > Permission Manager > Files and Media. To access the APN settings of the phone From the Home screen, swipe up on an empty spot to open the Apps tray. Select Attachments. To open a file, tap it. 2. To do so, here are the steps to follow. If it doesn't open, it means the document is . 1.1 No PDF Application On Your Phone 1.2 Damaged PDF Record 1.3 Encrypted PDF Record 1.4 The App No Longer Assists PDF Document Formats 2 Fixes to Why Can't I Open Pdf Files on my Android Smart Phone 2.1 Adobe Acrobat Reader for Android 2.2 Re-downloading the pdf file 3 FAQs I have experienced that and it sucks. Click OK once all add-ins have been disabled. George Relaunch the Messages app and you should be able to use MMS. Uncheck all of the add-ins. At the bottom of the email I am viewing on my AOL mail on my iPhone, the attachment has brackets around it and I cannot open, either Word documents or PDF files. You can try to fix that by clearing the Messages app's app data. 3. Open Connection Settings Then tap on More Connection Settings. Enable Download Booster Upon restart, try to download the MMS message to check if it is clear of the error. On your phone, go to Settings > Apps & notifications > Messages > Storage. You can also try clearing the cache of the Messages app. Restart your device and then re-attempt to open the attachment(s) in the email message(s). FVZWow us on Twitter @VZWSupport. Clear the cache of the application. Give it several seconds and the message/photo (MMS) should come thru. Use apps that can open certain extensions if you don.t have any system app that opens it. On Microsoft Outlook, click File > Options > Add-ins. It's probably because it has been saved in a file format that Word doesn't support on your device. 0. There is no icon for the attachment. View solution in context 11 Likes Share Reply 26 Replies This problem is new and it first - Answered by a verified Android Device Expert . VeronicaM_VZW. 4 Try this: On the messaging app, (without opening any thread), tap on the menu key and go to Settings. Of course, if it's attached it will be sent a separate file attached to the text, hence you will not be able to preview. 1. This guide introduces how to reset your mobile device when the device operates normally and when it is not responding. Step 1: Open the "Settings" from the apps drawer or notification panel. Samsung is not responsible for any data loss. 4. Why can't I open attachments on my Android phone? Instead of rebooting your phone everytime, just shut off your Wi-Fi on your phone, the "retry" the download, or click on the photo after the spinner stops. Be sure to click " Accept as Solution" when you find an answer that works for you. Why are My Attachments Not Opening? Tap on the option that says Clear Storage followed by Clear Cache.